Moving from Management to Leadership Curriculum Outline
Recognizing a Leader
Overview/Description
Do you feel that your people cant get along without you? If youre not available, do your people lack direction and therefore, productivity suffers? If you feel that youve been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. Youll discover what some of those key differences are by studying the traits and qualities of leaders, including information on how true leaders find the time to lead and what employees expect from their leaders. Additionally, youll get a chance to explore your leadership style and gain awareness of your strengths and weaknesses as a leader. The good news is that, like so many other skills, leadership can be learned.
Supervisors, managers and coaches
Lesson Overview
The Importance of Leaders
- Identify reasons why leaders are important.
Misconceptions about Leadership
- Identify misconceptions people have about leadership.
Traits of Outstanding Leaders
- Choose actions that demonstrate the traits of an outstanding leader.
Trends Affecting Leadership
- Identify trends that affect leadership now and in the future.
Lesson Overview
- Recognize the importance of managing time more effectively.
Managing Your Time
- Apply time-saving tactics to effectively manage your time
Mastering Paperwork
- Identify techniques for mastering paperwork.
Delegating Dos and Donts
- Determine whether an employee effectively followed the steps of delegating a task in a given scenario.
Meetings that Work
- Apply the guidelines for productive meetings to a given scenario
Lesson Overview
- Recognize the importance of knowing what employees expect from leaders.
Honesty Is the Best Policy
- Demonstrate the characteristics of honesty to employees in a given situation.
Looking Ahead with Excitement
- Select statements that define what it means to have a vision.
Core Competencies
- Select statements that describe what affects the perception of competency in a leader.
Source Credibility
- Use statements that show your credibility as a leader in a given situation
Lesson Overview
- Recognize the benefits of understanding leadership styles.
Four Leadership Orientations
- Identify the four orientations of leadership.
Discovering Your Style
- Identify personality traits associated with the four leadership styles.
Situational-balanced Leadership
- Determine the leadership actions needed to correct problems generated from various leadership styles.
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The Communication of a Shared Vision
Overview/Description
If you can dream it, you can do it. Walt Disneys words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and accomplishing that vision with a sense of integrity builds trust in you as an individual and as a leader. This course will teach you how to communicate a shared vision and get action on that vision across all sectors of your working environment.
Supervisors, managers and coaches
Lesson Overview
Thinking Like a Visionary
- Use actions that demonstrate visionary thinking in a given scenario.
Connecting the Past to the Future
- Identify how the past can be utilized to formulate a vision.
Creating a Shared Vision
- Specify elements that enhance the process for creating a vision.
Communicating Your Vision
- Communicate your vision to employees in a way that will attain employee commitment.
Lesson Overview
- Recognize the benefits of having meaningful work.
Providing Purpose and Direction
- Choose techniques that assist leaders in providing purpose and direction.
Purpose, Systems and Teams
- Identify how purpose, teamwork, and systems are interconnected.
Organizational Culture
- Identify elements that make up organizational culture.
Lesson Overview
- Recognize the value of balancing aspiration and ability with integrity.
Aspiration, Ability and Integrity
- Determine if appropriate actions have been taken by a well balanced leader in a given scenario.
Unconditional Empathy
- Use empathy to build trust with an employee, in a given scenario.
Ethics and Trust
- Demonstrate ethics to build trust in a given scenario.
Lesson Overview
- Recognize the benefits of acting on your goals.
Setting Realistic Goals
- Apply the process for setting a realistic goal, in a given scenario.
Committing to Action
- Select elements that contribute to committing to action.
Thinking and Planning Strategically
- Apply the steps for strategic thinking to a planning situation, in a given scenario.
The Power to Achieve
- Identify the characteristics of various types of power that can be helpful in achieving goals.
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Leading by Enabling
Overview/Description
In this course, youll learn how to enable your employees by providing more choices and fostering competence. Youll understand why offering visible support to your people makes them able to make the call when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will understand the importance of developing shared goals and integrative solutions while building relationships based on trust. Finally, youll discover how you, as a leader, can foster critical-thinking skills in your employees. Youll discover how to get people to challenge their assumptions, and youll learn methods you and your employees can use to imagine and explore alternatives.
Supervisors, managers, and coaches
Lesson Overview
Give Power Away
- Identify why its important to give power away.
Three Principles of Empowerment
- Identify the elements of the three principles of empowerment.
Provide Powerful, Visible Support
- Choose appropriate methods of making your support more visible to employees in a given scenario.
Lesson Overview
- Recognize the benefit of making leadership a two-way communication process that enlists the help needed.
Discover Common Aspirations
- Identify how to discover employees common aspirations.
Improve Your Interpersonal Skills
- Use interpersonal skills necessary to enlist the help you need in a given scenario.
Generating Passion about Your Vision
- In a given scenario, use appropriate strategies to generate passion about your vision.
Lesson Overview
- Recognize the value of fostering collaboration, as opposed to competition, through the development of shared goals, integrative solutions, and trust.
Competition vs. Collaboration
- Identify elements of competition and collaboration.
Collaborative Goals
- Identify ways to develop collaborative goals.
Creating Collaborative Environments
- Choose appropriate actions for creating a collaborative environment, in a given scenario.
Integrative Solutions
- Choose the actions to develop integrative solutions for a given scenario.
Lesson Overview
- Recognize the value of developing critical thinkers.
Elements of Critical Thinking
- Identify elements of critical thinking.
Facilitating Critical Thinking
- Use guidelines for facilitating critical thinking in a given situation.
Challenging Assumptions
- Determine whether techniques to assist employees in challenging their assumptions were used appropriately in a given scenario.
Thinking Creatively
- Choose ways of thinking that create imaginative alternatives.
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Communication and Leadership
Overview/Description
Youve asked an employee TWICE to complete a project as soon as possible and still the work isnt completed. Youve delegated a task to another employee only to have it done incorrectly. Youve sent an e-mail asking for extra help on a project to which youve had several negative responses. Whats going on? While these situations could be the result of many different influences, you can eliminate one of the variables by ensuring that your communication style is positive, clear, concise, and to the point. Learn how to coordinate your verbal and nonverbal message to get the best results and learn how to write in such a way that you get the highest impact with as few words as possible.
Supervisors, managers and coaches
Lesson Overview
Sending a Clear Message
- Identify the steps in communicating a clear message.
Improving Personal Communication Skills
- Identify factors that improve personal communication.
Communicating to the Group
- Identify the keys to improving group communication.
Lesson Overview
- Recognize the value of asking good questions and listening effectively.
Leadership through Questioning
- Match questioning strategies that promote leadership with examples of each.
Asking Good Questions
- Use key questioning strategies to demonstrate leadership in a scenario.
Listening for Answers
- Apply strategies for effective listening in a scenario.
Lesson Overview
- Recognize the benefits of using techniques for resolving conflict.
Whats behind Conflict?
- Select the reasons why conflicts occur.
Cooperative Resolution
- Follow the appropriate actions to resolve a conflict cooperatively in a given scenario
Contentious vs. Fair Strategies
- Use the appropriate communicative strategies to resolve a given conflict and avoid contention.
Lesson Overview
- Recognize the value of maintaining quality-performance standards.
Recognizing Performance Problems
- Select the reasons for poor performance.
Setting Performance Standards
- Use guidelines for setting quality performance standards in a given situation.
Dealing with Performance Problems
- Use guidelines for correcting a performance problem in a given scenario.
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Coaching Performance
Overview/Description
Barry is new at quality control. He completed three weeks of training, but he has already made two major errors that cost the firm $3000. Hes obviously upset and discouraged over his shaky start. If you were Barrys supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach Barry and find out whats really going on--perhaps determining that three weeks of training wasnt quite enough. Or perhaps discovering that Barrys mother died recently and hes struggling to concentrate. Or offering to find a mentor for Barry until the situation eases. Taking the time to evaluate a situation and making an action plan is part of the process of coaching for performance that youll explore in this course. Youll learn when its appropriate to mentor, train, counsel, or discipline an employee, and youll be given guidelines and tips on how to perform each of these tasks in the most effective manner possible.
Supervisors, managers, and coaches.
Lesson Overview
The Coaching Concept
- Identify the characteristics of a good coach.
Principles of Coaching
- Choose the principles of good coaching.
Putting Coaching into Action
- Select the elements of an effective coaching process.
Lesson Overview
- Recognize the importance of effective motivation.
What Is Motivating?
- Identify the elements of effective motivation.
Providing Constructive Feedback
- Choose effective practices for giving feedback.
Feedback Sessions
- Select the elements of a constructive feedback session.
Lesson Overview
- Recognize the value of effective training techniques.
Facilitating Adult Learning
- Identify the factors in effective adult learning.
Assessing Training Needs
- Choose the factors of a training-needs assessment.
Applying Training Options
- Identify effective training methods.
Lesson Overview
- Recognize the importance of sound counseling techniques.
The Focus of Counseling
- Identify situations when counseling is appropriate.
The Essentials of Counseling
- Choose the elements of effective counseling.
Counseling in Action
- Apply the elements of counseling to a scenario by choosing opening remarks that are both appropriate and fair, given the situation.
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Leadership and Change
Overview/Description
Take a minute to think of people whom you consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph during times of turbulence, conflict, and change. They look for ways to change the status quo, to challenge the accepted, and to create something new. You can learn to do the same. A knowledge of how to challenge processes, a realization of the attitudes and behaviors that accompany change, and a willingness to do the necessary work is all it takes. You can learn about each of these areas in this course, which will teach you how to lead through change.
Supervisors, Managers, Coaches
Lesson Overview
Causes of Radical Change in the Workplace
- Select the causes of radical change in the workplace.
Building the Case for Change
- Choose appropriate methods for building a case for change.
Strategies for Change
- Differentiate effective and ineffective strategies for introducing change.
Lesson Overview
- Recognize the benefit of understanding the change cycle.
The Change Cycle
- Identify the stages in the change cycle.
Reaction to Change
- Match the various reactions that people have to change with examples.
Encouraging Innovation during Change
- Identify the methods for encouraging innovation during change.
Lesson Overview
- Recognize the importance of building a strong foundation prior to the implementation of the upcoming change.
Focusing on People
- Identify ways to focus on the people affected by the change process.
Preparing for Change
- Identify methods for preparing your staff for change.
Developing a Process Plan
- Identify the key steps for developing a process plan.
Lesson Overview
- Recognize the value of effective communication in getting people involved and adjusted to change.
Effective Communication
- Identify guidelines for effective communication during change.
Strategies for Leading Change
- Choose effective strategies for leading change.
Keeping Change on Course
- Identify ways to keep the change process on course.
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The Model Leader
Overview/Description
Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We dont know the new steps and there are not footprints on the floor. Peter R. Schools words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to know how to motivate a variety of individuals. And you have to be willing to shed the old ways of thinking to make room for the new. This course will start you on that path.
Supervisors, managers, and coaches
Lesson Overview
Building an Effective Team
- Identify methods for building an effective team.
Getting Organized
- Choose methods leaders use to get organized.
Maximizing Your Team
- Identify what a team needs to be ready for self-management.
Lesson Overview
- Recognize the value of using the concepts of proactive pluralism to deal with diversity.
The Relevance of Diversity
- Choose reasons why diversity is relevant to todays businesses.
Leading through Proactive Pluralism
- Select concepts that reflect managing through proactive pluralism.
Team-building with Diversity
- Identify methods for using diversity during the four stages of team-building.
Lesson Overview
- Recognize the importance of strong working relationships to a leader.
Understanding Motivation
- Differentiate examples of internal and external motivators.
Influencing Your People
- Identify ways to influence people to move in desirable directions.
Strong Relationships: Eight Tips for Leaders
- Identify strategies leaders can use to create and maintain strong working relationships with and among their people.
Lesson Overview
- Recognize the importance of a leadership style that will meet the needs of the 21st-century workplace.
Leaderships Forced Evolution
- Identify changes in the workplace that stimulate the evolution of leadership.
Transactional vs. Transformational
- Differentiate between the characteristics of transactional and transformational leadership.
Becoming Tomorrows Leader
- Sequence the four steps of the future leadership model.
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Moving from Management to Leadership Simulation
Overview/Description
Do you feel that your people cant get along without you? If youre not available, do your people lack direction and therefore, productivity suffers? If you feel that youve been overmanaging and underleading, the Moving from Management to Leadership Simulation is for you. There exist numerous differences between the skills and roles of effective managers and those of successful leaders. In the Moving from Management to Leadership Simulation, youll practice the skills necessary for embodying the traits and qualities of a leader, including developing ongoing relationships with employees, walking the talk, and leading by influence rather than by force. Additionally, opportunity will be provided for you to master the four essential leadership objectives: setting a goal, identifying what needs to be done, creating a willingness to cooperate, and bringing out the best in your employees. The Moving from Management to Leadership Simulation is based on the SkillSoft series Moving from Management to Leadership and contains links to the following SkillSoft courses: lead_01_a01_bs_enus, lead_01_a02_bs_enus, lead_01_a03_bs_enus, and lead_01_a08_bs_enus.
Supervisors, managers and coaches seeking to leverage their managerial skills to embody the attributes of a leader.
Moving from Management to Leadership Simulation
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Growing from Management into Leadership Simulation
Overview/Description
With an increasing segment of its business located in the Los Angeles area, FaberTech, a manufacturer of neonatal medical equipment, has launched a new initiative: a satellite office to serve the needs of the citys hospitals. Selected for their particular skills, a team of four (two account managers and two technical support reps) was relocated cross-country to the new office. It was a difficult move for the team, and some on the staff are far from convinced that FaberTechs decision was prudent. To make matters worse, the manager of the new site resigned his post shortly after the move, and the success of the satellite office quickly came into question. This simulation is based on the SkillSoft series Moving from Management to Leadership and provides links to the following courses: lead_01_a01_bs_enus, lead_01_a03_bs_enus, lead_01_a05_bs_enus, lead_01_a06_bs_enus, lead_01_a07_bs_enus, and lead_01_a08_bs_enus.
Supervisors, managers and coaches.
Growing from Management into Leadership Simulation
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Moving from Management to Leadership
Were you born a manager? Chances are if you have held any management positions, you experience a lot of “learning as you go along”.
Innovative management, leadership and communicating a shared vision among cross-generations may not be skills that you were born with. This is where CBT Direct’s Advanced Leadership online courses come in.
The online courses compiled in "Moving from Management to Leadership" focuses on the higher level challenges encountered when moving up the corporate ladder. Develop the necessary leadership skills to lead today’s diverse workers.
These online courses are specifically designed for those working at the higher levels of the corporation and covers core competencies on the topic. You can also practice your skills in the two simulation online courses especially made for management to leadership transitions.
Moving from Management to Leadership
